Buyer:
Name:
Email:
Subdivision/lot #:
1. Have you ever built a new home before?	Yes No
2. How did you first hear about Patterson Construction?	Referral Drive-By Realtor Internet/Web site Signs Other
Sales:
Who was your sales agent?
Did your salesperson give prompt and effective services?	Yes No
Did your salesperson ask for/earn referrals from you?	Yes No
Did they explain/encourage our in-house services?	Yes No
Did your salesperson explain the procedure for a Change Order?	Yes No
Did your salesperson do a closing packet?	Yes No
Sales person's overall effectiveness/helpfulness:	Excellent Very Good Good Poor
Office Staff:
Office Staff effectiveness during this phase:	Excellent Very Good Good Poor
Rate our selection of floor plans:	Excellent Very Good Good Poor
Superintendent:
Who was your superintendent?
Did you receive prompt responsiveness to your questions and concerns:	Yes No
Did you do a change order?	Yes No
Was your home completed on time?	Yes No
If not, what factors do you feel contributed most:
Did he do a final walk through with you?	Yes No
How many walk-through items were there?
Were your walk-through/hit list items completed prior to closing?	Yes No
Rate superintendents overall effectiveness:	Excellent Very Good Good Poor
Construction:
Which sub do you think provided the best service and/or highest quality?
Which sub do you think provided the worst service and/or lowest quality, if any?
Overall rating/quality of construction phases?	Excellent Very Good Good Poor
Lender:
Who was your lender?
Did your lender follow through in servicing your loan to completion?	Yes No
Would you use your lender again?	Yes No
Lender rating:	Excellent Very Good Good Poor
Closing/Title Company:
Where did you close?	Select Title First American Title Other
Overall rating of closing office and closing:	Excellent Very Good Good Poor
Overall:
Would you choose Patterson Construction to build again?	Yes No
Would you recommend Patterson Construction to someone else?	Yes No
If yes, we would invite you to fill out a referral rewards application here on our website at your convenience!
Someone or something that was exceptional and why?
Anything or anyone that was troublesome or frustrating and why?
Additional Comments: